Susan Ninow

Results through Experience and Integrity



I am grateful and honored to work with my wonderful group of clients over the years. They have helped me grow as a professional and as a person. I shared their journey of buying their first home and buying their next home as the family grew.  I am very, very grateful to have the opportunity to assist my clients through their different stages of their lives. 

What my clients say about me... 

Dear Contestant,

Are you ready? Are you prepared to enter the Hunger Games competition of the Vancouver real estate market? You’re going to need help to survive. When house prices are measured relative to local incomes, the Vancouver metropolitan region is the third most expensive place on the planet (behind Hong Kong and Sydney, Australia). Often we jump ahead of Sydney to be the world’s second most pricey spot. In this town, finding the right home is a dream, and a nightmare. You’ll need a guide.

There are more than twelve thousand realtors in this region, but there’s only one name you should consider: Susan Ninow.

We’ve only been involved in three real estate transactions in our lives, but each has marked a major turning point in family circumstances and planning for the future; in turn, this meant that any realtor working with us had to work hard. Perhaps you, dear reader, are a billionaire investor for whom this market is easy to navigate with higher bids to get anything you want; not for us. Getting the right home here has required a lot of patience and planning, and looking at quite a few different kinds of properties across many different neighbourhoods. Susan has been our guide through each of these transitions.

Ever since we met her more than a dozen years ago through the recommendation of a close, trusted friend and colleague, we’ve gained ever deeper appreciation for Susan’s skill, patience, and unparalleled strategic sophistication in helping you find just the right place in a complex, competitive landscape. She listens. She really listens, carefully, to understand what you need. She works hard for you. She is patient when you need time and space to evaluate alternatives, yet she is lightning when necessary to respond to speedy shifts in local market conditions or to negotiate the finer points of a particular transaction. She knows the market: you could spend endless hours late at night sifting through hundreds or thousands of MLS entries, or you could learn much more in a ten-minute conversation as Susan narrates historical development patterns and the latest trends in the region, across B.C. and Canada, and the varied transnational ties that shape this fascinating, dynamic comer of the world. Her knowledge of the regional market is so vast that you can trust every aspect of her advice: in every neighbourhood, on every street, she is able to give you the most detailed assessment of the suitability of a particular home for your needs — right now, as well as in the near future when, for example, yet another round of rezoning a few blocks away will yet again reshuffle the landscape of property speculation, land assemblies, and condo tower construction in this turbulent metropolis.

Get ready for your journey, your adventure, your magical mystery tour of the joys and fears of Vancouver real estate. You’re going to need a guide, a counselor, perhaps even a therapist. You’re going to need Susan Ninow.


J.K. Dhillon, RPN

E.K. Wyly, PHD

The prospect of buying my first home was an intimidating task, to say the least. Coupled with a global pandemic and notorious Vancouver market; I didn’t even know where to begin. Working with Susan Ninow not only alleviated any stress I had, but made the entire process of finding my perfect home an enjoyable and memorable experience.

Susan was recommended to me through an industry friend for her reputation, success, and personability.  These qualities were immediately evident upon meeting Susan for the first time. Susan took the time to first listen and then ask about characteristics that were important to me. She noted my unique parameters as a shift worker and EV owner and called upon her industry expertise to recommend locations and building features that I would have not thought of myself.  Together, we explored multiple communities and buildings and I always felt listened to and patience from Susan until we finally struck the perfect unit.

From beginning to end of our journey Susan was proactive in her approach. Once an offer was made, I could always count on her to provide me with the latest updates, detailing and walking me through each step. She was always available and just a call/text away – ready to calm any questions or concerns I had.

I recommend Susan Ninow to any, and everyone, looking for a passionate, knowledgeable, and committed realtor to help find your perfect home!


A few years ago Susan was invited to present her sales strategy to my in-law family as they prepared to sell their mother’s estate and residence. Upon arriving, Susan was fully prepared with the latest statistics and comparables for the area. With a very high level of professionalism she presented her ideas for marketing the property and was chosen for the job over two other agents. Susan went on to sell the property in very short order without a hitch and to the complete satisfaction of everyone involved.

When again asked her advice concerning selling our property, Susan presented me with all the pertinent information needed to make the correct decision and delay listing for a few years. I was given a complete evaluation for the property and existing market conditions in our neighbourhood. All very professional and at no cost to us. Clearly there was no income potential for Susan at that time but she felt that she was better serving her client by giving her unbiased advice.

The time came for our property to be placed on the market for sale and Susan was contacted. Again, armed with all the latest facts and figures Susan priced our home correctly and proceeded to work her market magic. She respected our home in such a way that were never inconvenienced by showings, we only had to vacate. She took care of all the rest in every fashion and secured a deal in short order (seven days). No fuss, no muss and the deal was done.

I would highly recommend Susan to anyone looking to sell their home. She should be your first choice when you want things done right.

T. de Roos

We worked with Susan Ninow when my fiance and I were looking for our first place. She was recommended to us through my coworker as being very good with relationships and understand what you're looking for. The response time is extremely quick and she lets you know if there's something that might cause her to respond with a different time frame. 

When we first met Susan in January of 2020, she took the time to go through her history and success with housing sales. Then it was a series of setting up a system to view listings that were within your scope of what you were looking for. She is very honest and will tell you when something doesn't work out. She has shown clearly that she would rather sell you a good place than make multiple sales with you - it's not about the quick buck for her. An example of this is when we were looking at a townhouse complex where everything was seemingly what we were looking for; she saw that the floorplan had it so that the washroom in a neighbouring unit was up against the master bedroom in the unit we were looking at. This is not something we would have been able to catch as novice home buyers. Even if a place wasn't up to her standards, she would show us listings so we could get an understanding of what was available. 

Susan really took the time to understand us and never handed us off to another person. In a booming market, this meant a lot to us. We heard horror stories of how friends were interested in working with a specific real estate agent only to get punted off to several different team members who weren't all on the same page. Then COVID-19 hit and we went into a period of time where we paused looking for places. Occasionally, Susan would still send us listings to look at. Then one magical day in June 2020, we knew she had sent us the one. She was able to help us through the process of buying a place, from recommending a home insurance broker to a home inspector. 

If you're looking for someone who has the experience, can leverage her network of professional relationships and is direct, then Susan is someone that you'll want to work with. We highly recommend Susan Ninow as a real estate agent. 


V. Woo and A. Tan

Having just sold our home in a changing market we are most appreciative of the guidance received from realtor Susan Ninow.

Selling your home can be an arduous task, requiring help from a professional who will give good advice and be a calming presence as needed.

We found Susan to be honest and hard working and would highly recommend her.

P. and L. Levelton

We would like to recommend our Realtor, Susan Ninow, to anyone looking for outstanding service and guidance.

Susan has an exceptional work ethic and extensive knowledge of all aspects of her profession. She has a wide network of colleagues and makes herself available at all times. In our recent professional contact with Susan, she successfully arranged the sale of our condominium at a good price. Three years ago she also efficiently handled the sale of our house. We have much appreciated her understanding of our specific situation and her patience and thoughtful counsel. We always felt that Susan had our best interests at heart and we were very satisfied with the results.

We hold Susan in high regard both professionally and personally and would recommend her to anyone looking for a highly qualified Realtor who gets results.


D. and F. Raderecht

Having just sold our home in a changing market we are most appreciative of the guidance received from realtor Susan Ninow.

Selling your home can be an arduous task, requiring help from a professional who will give good advice and be a calming presence as needed.

We found Susan to be honest and hard working and would highly recommend her.

P. & L. Levelton

I would like to thank you for all your hard work, time and effort you put into selling my home. I feel the experience for me was educational in watching a professional at work. I would recommend or have you as agent if another house purchase was in my future.

I can now start “happily” a new chapter in my life.

K. Hartley

We cannot say enough good things about Susan’s work for us. We heard about Susan through a business contact whom she had helped purchase his first home. She immediately gave us a thorough listing of what we should be looking for in our future home once she knew where we were hoping to live and what sort of space we were looking for. Susan quickly developed a list of candidate properties for us to visit, and took us on tours of them over several weekends. As we got to know more of what we liked out of the places we had seen, our list was refined down. It was very easy to see when new properties that matched what we were looking for came on the market through the online account she set up for us.

When we finally found our new home, we won a bidding war on it, contingent on a removal of subjects. Susan worked hard to get us in touch with a mortgage specialist who gave us an excellent rate and quick approval, and she gave us peace of mind as we put down our deposit. Not even the onset of the COVID pandemic could stop our closing and move-in, and we are so grateful to Susan for getting us into our spacious new place. If we ever do decide to move, we will be definitely looking to her for assistance!

E. & A. Brown

Susan Ninow comes with our utmost recommendation--she is professional, knowledgeable, focused, and trustworthy. You need Susan on your side. She will help negotiate the best price, whether you are selling or buying. Indeed, she sold our home in a slow market with multiple offers at a price that was the highest ever for comparable homes in our neighbourhood.

We are a young family, with two children aged 3 years and 15 months, who was looking to move “up” from our duplex in Marpole into a detached home. At first it was just a dream--with Vancouver real estate prices reaching astronomical heights, we thought this was not attainable with our modest income. But Susan was able to help us realize our dream.

Prior to contacting and meeting Susan, we knew of her through her great marketing. However, it wasn’t until we experienced her ability to sell a home across our street--after one open house--that we were astonished and knew right then she would be our real estate agent. But in many ways, she is more than just an agent. She will be your confidant and friend throughout the tumultuous experience of selling or buying a home; and in our case, she helped with both!

In our first meeting, Susan presented herself professionally and confidently. She was prepared and presented us with a “welcome kit” containing her CV, sales history, market analysis, and many more documents that illustrate her knowledge and experience. Her ability to communicate effectively and coordinate complex projects was apparent from the beginning. After this meeting, it confirmed our belief in Susan and we entered into a partnership soon thereafter. Moreover, she is great with our kids and very understanding of our family situation.

Susan is a fantastic advisor and helped us present our home in the most attractive and spacious way possible for marketing and for the open house. She brought in a professional team to take accurate measurements and photos of our home to produce marketing materials (e.g., floor plans, 3D virtual tours, pictures, pamphlets) that were peerless. She helped promote the sale of our house using a multitude of channels, including mail adverts, pamphlets at the bank, the REW weekly paper, online, and social media. She was comprehensive, relentless, and in constant communication with us throughout the sale process--no matter the time of day. After five weeks on the market, despite the market being “snowed in” and slow, we received multiple offers. Susan was able to leverage this to extract maximum value. She sold our home without any subjects and above our internal baseline price and appraised value.

Susan continued to amaze us as she helped us to find a detached home. Her knowledge of the various neighbourhoods in Vancouver opened our eyes to unknown “pockets” and steered us away from potential problems down the road. Within a week, we identified a property that had just come onto the market. It ticked nearly everything on our wish list: close to shops, school, community centre, and public transit; mountain views; and quiet street. Susan encouraged us to submit an offer right away--she worked quickly and the contract was submitted within a few hours. The next day, we learned that we were in a bidding war. Susan helped us improve our offer by not only adjusting the contract subjects and price (which was still within our budget), but by also drafting a heartfelt letter directed to the sellers. In this letter, Susan described our family situation and how much we wanted to raise our kids in their home and neighbourhood. In the end, the sellers decide to accept our offer over a competing offer that had a higher price! Moreover, the purchase price was under the assessed value, as well as the value of other similar-sized properties in the neighbourhood.

We are so ecstatic that we chose to work with Susan as our real estate agent. She is without a doubt, in our mind at least, the best agent one can wish for. You will need her experience, knowledge, and ability to read situations and people to close that deal at prices that will bring maximum value! We look forward to working with Susan again in the future.


K. Lin & K. Tse

It is my pleasure to recommend Susan to anybody thinking about their next real estate transaction.

With Susan’s help, I was able to purchase my first home, a condominium. When we first met, Susan took the time to understand my goals, my lifestyle, and what I was looking for in a home. Not being from Vancouver, I appreciated that Susan was extremely knowledgeable about the various communities in Richmond, Vancouver, and Burnaby (my target cities). For example, before we went to view a listing, Susan would brief me about demographics of the community, safety concerns, nearby amenities, and the developer’s reputation.  

My home-buying journey spanned over five months, and Susan was engaged throughout. She never lost patience, nor did she suggest listings that would have had me compromise on my preferences. Susan was always honest with her opinions, never hesitating to point out what she felt were fatal flaws with a property.

Moreover, Susan was always available by phone or e-mail, which was much appreciated in the current market where one has to act quickly.

Being well-connected to the industry, Susan was able to refer me to other capable professionals at every step, from mortgage to conveyance. This helped make the whole process as seamless as possible.

What started as a daunting task turned into an enjoyable process, culminating in me finding the perfect home. I have Susan to thank for this.

A. Lun

In the past, we have had several listing agents who tried sell our condo. We failed to get any offers and decided to wait for a better time. 

When we wanted to list our condo for sale again, we interviewed several real estate agents. Susan was the most well-prepared and professional agent. We were most impressed with her proposed sales strategy as it was backed by local market research and her wealth of experience. We decided to have Susan help us with our sale. 

With Susan's help, we were able to get multiple offers after only one day of listing. When she presented the offers to us, she was fully transparent and took her time to explain all the salient details of each offer. During the negotiation process, Susan was honest while being able to secure the best offer. 

We are so pleased to have engaged Susan to sell our property. Our experience with her was extremely positive, and we would not hesitate recommending her services to our friends and family. Susan's high integrity and quality of service is refreshing. 

J.Lam and D. Cheng

Suzanne and I wish to thank you for your assistance during our recent, successful transition to condominium-based,  empty-nesters. As we mentioned earlier, having traced your career over the previous decade, there really was only one name on our selection list for real estate agent and it was yours.

Decades ago, we braved the market unassisted by selling our first condo, and then, buying our family home. However, today’s heated reality differs remarkably from the slower pace of yesteryear. We greatly appreciated having your expertise to call upon throughout this involved process. It allowed us to focus on our chosen lifestyle as we could entrust you to look after the details of business, starting from listing our home through to the chosen “Opens” that we attended together. This allowed us to keep our heads clear and our changing priorities straight which was invaluable.

Thanks, again, for taking such good care of us and seeing us through to our “happily ever after”.

Our kindest regards to both you and Glenn.

M. & S. MacIntosh

Dear Susan

I just wanted to thank you for handling the sale of my home. From the first time we met until the completion of the sale you made me feel like I was your most important client. Your efficiency and attention to detail is second to none. No wonder you are always in the top 1% of your profession! You were a complete professional in every aspect of the transaction. I tell everyone if you need an agent call Susan!

Thank you
M. Johnson

If you’re looking to buy or sell a home on the Westside of Vancouver you have many options when it comes to choosing a realtor. When my wife and I recently decided to sell our home we wanted Vancouver realtor Susan Ninow to represent us. We chose Susan because we had met her several years before when she was representing other clients. We were very impressed with her knowledge and professionalism then, and she was the first Vancouver realtor we thought of when it came time to sell. Susan is from Vancouver and she knows the local market inside and out because she is experienced, having been selling real estate in the Lower Mainland for many years. Susan is the consummate professional, meticulous in her research and not afraid to go to bat for you in real estate negotiations. Thanks to Susan’s marketing strategy our home sold in 12 days for very close to our asking price. We got the price we wanted, and quickly. Whether you are buying or selling, I highly recommend Susan Ninow as your choice for a realtor.

B. Smith, Vancouver   

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